Write to tofesoftware@gmail.com. Include your iPhone model and iOS version, and what you were converting (format, size, how many photos), and we will get back to you.
Heicora converts HEIC and HEIF photos — what an iPhone camera normally saves. Screenshots, photos already in JPG or PNG, and images saved from the web are a different format, so they are listed as skipped by name after you choose. Nothing is lost; there is simply nothing to convert.
Heicora speaks English, Turkish, German, Spanish, French, Italian, Portuguese (Brazil), Dutch, Russian, Japanese, Korean and Simplified Chinese. It follows your iPhone's language on its own; Settings → Language changes it inside the app, and Settings → Appearance switches between light and dark.
Photos stay on your device. See the Privacy Policy.